Triage first, paperwork second
Water running, no heat below freezing, gas smell, sparking — those are emergencies. It says where the shutoff valve is before it asks anything else.
Alovo answers every call after hours, works out whether it's an emergency, wakes the on-call tech or books the morning slot — and texts the customer to confirm.
No signup, no card. We only read public pages of your site.
Water running, no heat below freezing, gas smell, sparking — those are emergencies. It says where the shutoff valve is before it asks anything else.
Address, callback number, what's actually broken. It refuses to create a job without them rather than sending a crew to guess.
A real emergency gets transferred, and your tech hears a two-sentence brief before the customer is joined — not a cold hello at 3am.
You'll check this number. It should survive being checked.
Only calls nobody would have answered count. During your staffed hours a human picks up, and an agent handling that call recovered nothing — so we don't claim it.
The value is the low end of your own price range, the same range the agent quotes on the phone. Quoting a range honestly to a caller and reporting its ceiling to you would be the same lie told twice.
Our competitor sells “units” — one unit is roughly one call, about $1.50. We think you should be able to work out your bill before you sign anything.
500 minutes included · then $0.25 / minute
No setup fee. Cancel whenever — it's a phone line, not a marriage.